Services

Virtual assistant services for growing businesses.

Hire one dedicated Filipino virtual assistant or a managed remote team that spans functions. Every engagement includes SOP documentation, quality assurance review and weekly reporting.

Administrative

The executive layer that protects your calendar.

·Executive Assistant
·General Virtual Assistant
·Email management
·Calendar management
·Travel management
·Data entry
·Research

Customer Support

Coverage your customers can set a clock by.

·Live chat
·Email support
·Phone support
·Help desk
·CRM management

Sales Support

Pipeline work done every day, not when there's time.

·Appointment setting
·Lead generation
·CRM updates
·LinkedIn outreach
·Cold email
·Follow-up sequences

Marketing

Consistent output across every channel you own.

·Social media management
·Graphic design
·Canva production
·Video editing
·Copywriting
·Content scheduling
·Community management

E-commerce

Storefront operations handled end to end.

·Shopify
·Amazon
·Etsy
·WooCommerce
·Order processing
·Product uploading

Finance

Clean books, on time, every month.

·Bookkeeping
·Xero
·QuickBooks
·Invoicing
·Payroll support

AI Services

Assistants who build the systems, not just use them.

·ChatGPT, Claude & Gemini workflows
·AI prompt engineering
·AI automation (Zapier, Make)
·AI research
·Knowledge base creation

In detail

How our virtual assistant and staffing services work

Virtual assistant services

A virtual assistant from SDC Global Team is a full time or part time remote employee, not a task marketplace freelancer. They work your hours, inside your tools, on a defined scope agreed during onboarding. Most clients begin with one assistant covering the work that is slowing them down, then expand into a small team once the SOPs are documented.

Filipino talent

We recruit exclusively in the Philippines, where degree educated professionals combine native level English with a service culture that aligns closely with Western business norms. Filipino talent is the reason our placements last: people are hired into careers with benefits and training, so client knowledge stays in the team instead of leaving with a contractor.

Remote staffing and offshore staffing

Remote staffing means we handle sourcing, contracts, payroll, equipment standards and compliance while you direct the work. You get the output of an in house hire without the overhead of setting up an offshore entity. Shifts are staffed across US, Canadian, UK, Australian, Singaporean and Middle Eastern business hours with the daily overlap you choose.

Outsourcing solutions and BPO

For larger scopes we run managed business process outsourcing: a multi role team with a team lead, documented workflows, quality assurance sampling and reporting against agreed service levels. This suits back office processing, order management, data operations and support desks that need continuous coverage.

Administrative support

Administrative virtual assistants own inbox and calendar management, document preparation, data entry, research, reporting and vendor coordination. The value compounds quietly: the recurring work gets done on schedule, and your team stops context switching away from revenue work.

Customer service

Customer support outsourcing covers email, live chat, phone and help desk queues, with response time and satisfaction reporting from the first month. Agents are trained on your product, tone and escalation paths before they take a live conversation.

Executive assistance

A remote executive assistant protects the calendar of a founder or C suite leader: scheduling, travel, gatekeeping, meeting preparation, follow ups and confidential correspondence. These placements are our most senior and are matched on judgement and discretion as much as on skills.

Recruitment and staffing

As a manpower and recruitment partner we also support your onshore hiring with sourcing, screening and interview coordination. For offshore roles, roughly three percent of applicants reach placement after skills assessment, English screening, background and reference checks. See our recruitment standard or browse available candidates.

Looking for sector specific role designs? Visit our industries page, or review how engagements are quoted on our pricing page.

Not sure which role you need?

Bring us the bottleneck. We'll scope the role, the hours and the tooling on the call.

Talk to us