Native-level English
Neutral accents, polished writing and client-facing confidence from day one.
Proudly Filipino talent · USA · Middle East · Australia
World-class, talented, and skilled Filipino Professionals for international businesses
SDC Global Team is a virtual assistant agency and offshore staffing partner. We place highly skilled, degree educated Filipino virtual assistants, executive assistants, customer service specialists and operations teams with businesses in the United States, Canada, Australia, the United Kingdom, Singapore and the Middle East.
Trusted by founders, real estate firms, clinics, law practices and e-commerce brands
Proudly Filipino talent
Native-level English, Western-aligned work culture and full time zone flexibility.
Proudly Filipino talent
Why the world's best teams hire in the Philippines.
Not a cost play, but a capability one. Filipino professionals bring exceptional English, service excellence and cultural alignment with Western and Middle Eastern organisations.
Strong work ethic
Degree-educated professionals with a service culture built on ownership and care.
Cultural alignment
Deeply familiar with US, Australian and Middle Eastern business norms and etiquette.
Time zone flexibility
Full shifts across PST, EST, GST and AEST with the overlap hours you choose.
Why choose us
A true partnership, not a transaction.
Elite Filipino talent
Top 3% of applicants, assessed on craft, judgement and communication before they meet you.
Native-level English
Clear written and spoken English with the cultural fluency to represent your brand.
Secure by design
NDAs, device policies, access matrices and audited password vaults on every engagement.
Time zone flexibility
Full shift coverage across PST, EST, GST and AEST, including overlap hours you choose.
Cost efficiency
Executive-grade support at a fraction of onshore cost, with no recruitment fees.
Dedicated account management
A named manager, QA reviews and monthly business reviews behind every seat.
Flexible staffing solutions
Start with one virtual assistant, grow into a managed offshore team without changing systems.
Long-term partnerships
94% of clients are still with us after twelve months. We staff for retention, not churn.
Services
Virtual assistant and remote staffing services.
From executive assistance and administrative support to customer service, recruitment and full business process outsourcing, every role is filled by a dedicated Filipino professional and backed by an account manager. Compare service lines on our virtual assistant services page, or see how engagements are scoped on our pricing page.
Executive Virtual Assistants
Calendar, inbox, travel and gatekeeping for founders and C-suite leaders.
Customer Support
Email, chat and voice coverage with SLA reporting and CSAT tracking.
Administrative Support
Documentation, data, research and the daily operations that quietly compound.
Operations Management
SOPs, dashboards, vendor coordination and process ownership end to end.
CRM Management
HubSpot, Salesforce and GoHighLevel kept clean, current and reportable.
Lead Generation
Researched lists, multichannel outreach and a pipeline you can forecast.
Appointment Setting
Qualified meetings booked directly into your calendar, follow-ups included.
Bookkeeping
Xero and QuickBooks reconciliation, AP/AR and month-end close support.
Social Media & Marketing
Content calendars, design, scheduling, community and campaign support.
Project Management
Asana, ClickUp and Jira driven delivery with real accountability.
Recruitment
Sourcing, screening and interview coordination for your onshore roles.
AI Automation & BPO
AI-assisted workflows, automations and fully managed back-office teams.
Industries we serve
Offshore staffing for the industries we know best.
We have staffed remote teams across healthcare, real estate, finance, legal, construction, e-commerce, SaaS and professional services. Read the role designs on our industries page or browse available candidates.
Healthcare
HIPAA-aware intake, scheduling and medical admin.
Real Estate
Listings, transaction coordination and buyer follow-up.
Finance
Reconciliation, reporting and client servicing.
Legal
Case files, intake, billing and document management.
Construction
Estimating support, permits, scheduling and procurement.
E-commerce
Shopify and Amazon operations, listings and support.
SaaS
Onboarding, tier-1 support and lifecycle operations.
Marketing Agencies
White-label delivery, reporting and production.
Professional Services
Client coordination, billing and executive support.
Our process
From first call to full coverage.
01
Discovery Call
Thirty minutes to map the role, tools, hours and the outcomes you're accountable for.
02
Business Assessment
We audit workload, systems and risk, then define the scope and success metrics.
03
Talent Matching
Three assessed candidates with recordings and references, typically within seven days.
04
Onboarding
SOPs, access matrix, security setup and reporting cadence before week one.
05
Ongoing Success
Weekly reports, QA reviews and monthly business reviews with your account manager.
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Businesses supported
0K+
Hours saved for clients
0%
Client satisfaction
0.0 Years
A relationship, not a contract
What started as a partnership in 2020 remains one today — built on trust, sustained by results.
About us
About SDC Global Team, a Filipino talent partner.
SDC Global Team was founded on a simple conviction: the standard of professionalism in Manila deserves a global stage. As a manpower and recruitment partner we source, interview and assess Filipino talent ourselves, then train and manage closely, so our people build careers while our clients build companies.
Today we support founders and executive teams in the United States, Canada, Australia, the United Kingdom, Singapore and the Middle East with dedicated virtual assistants, managed remote teams and full business process outsourcing (BPO), always with a named account manager accountable for the outcome.
Read our story
Recruited, not sourced
Structured interviews, live skills assessments, background and reference checks.
Managed, not rented
Account manager, QA reviewer and documented SOPs behind every placement.
AI-assisted by default
Our teams work alongside modern AI tooling inside your existing stack.
Careers, not gigs
Full benefits, training budgets and progression keep our people, and your knowledge.
Frequently asked
Answers before the call.
How is pricing structured?+
Everything is negotiable and quoted on scope after a short discovery call. We tailor each engagement to your hours, service line and team size, with no recruitment fees and no hidden overheads.
What does the hiring process look like?+
Discovery call, business assessment, then three assessed candidates within roughly seven days. You interview, we handle contracts, onboarding, SOPs and equipment standards.
How do you handle data security?+
Signed NDAs, role-based access, managed password vaults, device and network policies, and optional VDI. We align to your internal policies, including HIPAA-aware and GDPR-aligned workflows.
Can your team work in my time zone?+
Yes. We staff full shifts across PST, EST, GST and AEST, and you choose the daily overlap hours with your internal team.
How do we communicate day to day?+
Your professional works inside your stack (Slack, Teams, email, your PM tool) with weekly written reports and a monthly business review with your account manager.
What if the fit isn't right?+
We replace at no cost. Replacements are sourced immediately and onboarded against the SOPs already built, so continuity is preserved.
What are the contract terms?+
Month-to-month after an initial 30-day period, with 30 days' notice. No long lock ins, because we retain clients on performance.
Hire a Filipino Virtual Assistant With SDC Global Team
Tell us the role, whether it is an executive assistant, customer support specialist or a full offshore team. We will send three matched candidates and a start date, usually within seven days.
Schedule Your Free ConsultationCalendly integration placeholder. Bookings open Monday to Friday, with a 24 hour response.