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E-commerce Operations

Kimberly S.

Owns catalogue accuracy, order exceptions, supplier follow-up and marketplace listings end to end.

Ref sdc-ec-063

Core skills

  • Catalogue management
  • Order exceptions
  • Supplier comms
  • Returns workflow

Tools

  • Shopify
  • Amazon Seller Central
  • Airtable
  • ShipStation

Languages

  • English (C1)
  • Filipino

Highlights

  • ·Managed a 9,000-SKU catalogue across 3 marketplaces
  • ·Reduced order-exception backlog by 78% in one quarter